Feedback & complaints
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Quality of Service
We take pride in what we do and place a high priority on the service we provide to our clients. We are therefore keen to ensure that the quality of our work and commitment to our clients is maintained at all times. If at any time you would like to discuss how we could improve our service, or if you are dissatisfied with the service you are receiving, please contact our partner Manish Sangani in the first instance. Further details of how to make a complaint to us can be found in our provision of services summary.
Complaints
We take any complaints seriously and will to respond to your concerns carefully and promptly. However, should you not be satisfied with the way your complaint is dealt with, you may wish to take up the matter with our regulators. Details of how to make a com Further information in this regard can be found at https://www.icaew.com/regulation/complaints-process/make-a-complaint.